Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Kioh Tea website (the "Website") or making a purchase of tea products. These Terms outline the rights and obligations between Kioh Tea and users of the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

  1. Use of the Website:
    a. Age Requirement: You must be at least 18 years old to use the Website and make purchases.
    b. Account Creation: Some features of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
    c. Prohibited Activities: You agree not to engage in any activity that may interfere with or disrupt the functioning of the Website or its services, or that violates any applicable laws or regulations.

  2. Product Information and Availability:
    a. Product Descriptions: We strive to provide accurate and up-to-date information about our tea products, including descriptions, ingredients, and brewing instructions. However, we do not warrant that the information is error-free, complete, or current.
    b. Product Availability: All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice. In the event that a product is unavailable after you have placed an order, we will notify you and offer alternatives or a refund.

  3. Ordering and Payment:
    a. Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This email does not constitute acceptance of your order; it serves as confirmation that we have received it.
    b. Pricing and Payment: All prices displayed on the Website are in the currency specified. Payment must be made in full at the time of ordering, and we accept the payment methods specified on the Website.
    c. Order Cancellation: We reserve the right to cancel or refuse any order, at our sole discretion, for reasons including but not limited to product unavailability, errors in pricing or product information, or suspicious or fraudulent activity.

  4. Shipping and Delivery:
    a. Shipping: We offer shipping to the locations specified on the Website. Shipping fees and estimated delivery times will be provided during the checkout process.
    b. Delivery: We will make reasonable efforts to ensure timely delivery of your order. However, we are not responsible for delays caused by circumstances beyond our control, such as weather conditions, customs procedures, or carrier delays.

  5. Returns and Refunds: Please refer to our Refund Policy for information regarding returns and refunds.

  6. Intellectual Property:
    a. Ownership: The Website and its content, including text, graphics, logos, images, and software, are the property of Kioh Tea and are protected by intellectual property laws.
    b. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. You may not reproduce, modify, distribute, or exploit any part of the Website without our prior written consent.

  7. Limitation of Liability: To the extent permitted by law, Kioh Tea and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use or inability to use the Website or the products purchased through the Website.

  8. Indemnification: You agree to indemnify and hold Kioh Tea and its affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with your use of the Website or any violation of these Terms.

  9. Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the United States government.

  10. Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

  11. Modifications: Kioh Tea reserves the right to modify or update these Terms at any time without prior notice. The revised Terms will be posted on the Website, and your continued use of the Website after the modifications constitutes acceptance of the revised Terms.

If you have any questions or concerns about these Terms, please contact us at kiohteaevents@gmail.com

Last updated: June 12, 2023