Privacy Policy

Effective Date: June 12, 2023

At Kioh Tea, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and make purchases of tea products. By using our website, you consent to the practices described in this policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Information We Collect:
    a. Personal Information: When you visit our website or place an order, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. We collect this information to fulfill your orders and communicate with you effectively.
    b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data, through cookies and similar technologies. This information is used to enhance your browsing experience and improve our website's functionality.

  2. Use of Information:
    a. Personal Information: We use the personal information we collect to process and fulfill your orders, provide customer support, send order confirmations and shipping updates, and respond to your inquiries. With your consent, we may also use your personal information to send you promotional offers, newsletters, and other marketing communications.
    b. Non-Personal Information: Non-personal information is used to analyze website usage trends, track user preferences, and improve our website's design and content. This information may also be used for statistical purposes and to ensure the security of our website.

  3. Disclosure of Information:
    a. We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support.
    b. We may also disclose your personal information when required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property.

  4. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  5. Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

  6. Children's Privacy: Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take appropriate steps to delete the information.

  7. Your Choices: You have the right to opt-out of receiving marketing communications from us. You can unsubscribe from our marketing emails by following the instructions provided in the email. However, please note that even if you opt-out of receiving marketing communications, we may still send you transactional or administrative messages related to your orders.

  8. Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised Privacy Policy will be posted on our website, and the date of the last update will be indicated. We encourage you to review the Privacy Policy periodically.

  9. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at kiohteaevents@gmail.com.

By using our website and providing your personal information, you agree to the terms and conditions outlined in this Privacy Policy.

Last updated: June 12, 2023